Frequently Asked Questions

Your invoice will be turned over to Collections and more fees will be attached to the invoice.

Starter checks are not accepted for payment.

You can make a partial payment except for Alcohol and Beverage License invoices.

City Invoice: The due dates are 30 days from the invoice date.

Collections Invoice: The account is in collections. The payment is due now.

- Parking payment plan due dates are the 15th or 25th of each month. Check your contract for the payment date.

Please contact the person and phone number noted on your invoice.

Please contact the person and phone number noted on your invoice.

The mailing address is noted on the remit to address on your invoice.

Online Payment:
Currently, we only accept Master Card and Visa.

Mail In:
We accept personal checks, cashier’s checks, and/or money order.

Pay by Cash:
Currently, a customer can only make a payment by cash if they make an appointment by calling the number on the paper invoice. With an existing appointment, a customer can come into the city’s office and make a payment over the counter. Cash must be counted & confirmed by a City employee.

Note: 
Checks returned for insufficient funds, will be charged a bank fee of $25 and in the future, we will not accept any more personal checks from the customer. They will need to pay us with either a money order, cashier’s check, credit card, or cash by appointment.

Please contact the collections officer on your invoice to make an appointment to pay cash.